Web Accessibility

Ongoing Efforts to Improve Accessibility

We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Wherever possible, Jersey Shore Federal Credit Union will aim to adhere to level AA of the WCAG 2.1 guidelines, which states that sites should be:

• Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
• Operable – User interface components and navigation must be operable.
• Understandable – Information and the operation of user interface must be understandable.
• Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

In order to ensure accessibility we also:

• Provide our marketing staff with continual accessibility training.
• Confirm to formal accessibility quality assurance methods.

PDF and Document Accessibility

We have also taken careful measure to ensure an excellent user experience and fully accessibility in our PDF and other documents. If you have trouble accessing the content of a PDF or document, please contact us toll-free at 888-322-2848 and we will be happy to accommodate you.

Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, X, and Facebook to spread news and information about Jersey Shore Federal Credit Union products and services. These sites, which are not controlled by Jersey Shore Federal Credit Union, may present challenges for individuals with disabilities that we are not able to control or remedy.

Contact Us

As part of our efforts to achieve WCAG 2.1 AA compliance, we use Monsido as an ongoing monitoring service. We welcome your feedback on the accessibility of the Jersey Shore Federal Credit Union website. If you have experienced any accessibility barriers while using any part of JerseyShoreFCU.org, please let us know:

• Call Center Phone: (609) 646-3339, Option 2
• E-mail: eservices@jerseyshorefcu.org