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Email the CEO

Jersey Shore Federal Credit Union values you, our members, and your feedback. Our CEO, James Burns, wants to know your thoughts about our credit union. Send an email to ceo@jerseyshorefcu.org. Your thoughts, ideas, and suggestions will be delivered directly to our CEO and, if needed, shared with appropriate staff members. If your message requires follow-up, please provide your daytime contact information. Please note: Do not send account numbers or any other sensitive information when emailing the CEO.

Call Us at 609-646-3339 or 888-322-2848 toll-free

Call Center Hours

Monday to Friday, 9:00 a.m. to 5:00 p.m.; Saturday, 9:00 a.m. to 1:00 p.m.

Additional Evening & Weekend Hours

Dial Extension *702 (star 702)

Monday to Friday, 5:00 p.m. to 7:00 p.m.; Saturday, 1:00 p.m. to 4:00 p.m.; Sunday 12:00 p.m. to 4:00 p.m.

Report A Lost Or Stolen Credit Card:

To report a lost or stolen credit card, please call 800-449-7728. If out of the country, members can call collect 727-299-2449. You can also report a lost or stolen credit card using the JSFCU Card mobile app or e-Branch.

Report A Lost Or Stolen Debit Card After Hours To:

To report a lost or stolen Debit Card after hours, please call 855-437-2801.

To Select A New Pin For Your Debit Card:

Please call our PIN NOW service at 866-985-2273.